Privacy Policy for Neon App
Effective Date: 16th April 2026
Neon (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Account login credentials
Why we collect it:
- To create and manage your account
- To provide personalized services
- To communicate important updates
b) Financial and Transaction Data (Pro Features)
If you use Neon Pro features, we may collect:
- Transaction data from SMS messages (with your permission)
- Financial activity summaries
- Bank-related metadata (if API integration is implemented)
Why we collect it:
- To analyze spending patterns
- To provide financial insights and automation
- To improve user experience and recommendations
⚠️ Important:
We do NOT access or store your banking credentials (such as passwords or PINs).
c) SMS and Message Access (If Enabled)
With your explicit consent, Neon may access SMS messages related to financial transactions.
Why we collect it:
- To extract transaction details (e.g., payments, deposits)
- To provide automated financial tracking
We only access relevant messages and do not read personal conversations.
d) Device Information
- Device type
- Operating system
- App version
- Unique device identifiers
Why we collect it:
- To improve app performance
- To troubleshoot errors
- To ensure compatibility
e) Usage Data
- Features used
- Interaction patterns
- Session duration
Why we collect it:
- To improve functionality
- To understand user behavior
- To enhance user experience
2. How We Use Your Information
We use collected data to:
- Provide and maintain the app
- Personalize user experience
- Improve features and performance
- Send important notifications
- Ensure security and prevent fraud
3. Data Sharing
We do NOT sell your personal data.
We may share data with:
- Service providers (e.g., hosting, analytics)
- Legal authorities if required by law
All third parties are required to protect your data.
4. Data Storage and Security
We implement appropriate security measures to protect your data, including:
- Encryption
- Secure servers
- Access controls
However, no system is 100% secure.
5. User Control and Rights
You have the right to:
- Access your data
- Request deletion of your data
- Withdraw consent at any time
- Disable permissions (e.g., SMS access)
You can do this through app settings or by contacting us.
6. Permissions Explained
Neon may request the following permissions:
SMS Access
Used only to detect financial transaction messages.
Storage (if applicable)
Used to store app-related data locally.
Internet Access
Required for app functionality.
We only request permissions necessary for core features.
7. Children’s Privacy
Neon is not intended for users under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes.
9. Contact Us
If you have any questions, contact us at:
Email: support@neon-m-pesa
Website: neon-m-pesa.com
10. Consent
By using Neon, you agree to this Privacy Policy and the collection and use of your information as described.